FAQ
Everything you need before your first order, first run, and first donation. Still stuck, write us. We read every email.
About UNIFY USA
What is UNIFY USA?
UNIFY USA is a patriotic movement and apparel brand started by two brothers from Florida, Teagan and Koston McCoy. It began on September 3rd, 2025, when Teagan ran twenty-two miles carrying the American flag. The video went viral, and it grew into a nationwide movement and a 50-state flag-run tour. The shirts, hats, and hoodies fund the tour, and a portion of every order gives back. The mission is simple: unify Americans, one step and one smile at a time.
Is UNIFY USA political?
No. UNIFY USA is not political and not tied to any party. The whole point is to take the politics out of the flag and remember that it belongs to every American. We stand for patriotism, positivity, and community, not the left or the right. Everyone is welcome here.
Shipping
How long does shipping take?
Stocked apparel is processed within 1 to 3 business days. Standard U.S. delivery usually takes another 3 to 7 business days. Made-to-order products have their own production and delivery estimates on the product page.
Is shipping free?
Eligible stocked-apparel orders of $55 or more after discounts qualify for free standard U.S. shipping. Below $55, the standard rate is $7.95. Remembrance products have separate shipping charges, calculated at checkout. Mixed orders may have separate charges. The Remembrance Tee and Hat ship in two parcels.
Where do you ship?
We ship within the United States. For a P.O. box or APO/FPO/DPO military address, email support@unifyusaofficial.com before ordering so we can confirm delivery options for your items. Delivery times to military addresses may be longer.
How do I track my order?
You get a tracking link by email the moment your order ships. You can also check anytime on the order tracking page.
Returns & Exchanges
What is your return policy?
Eligible items can be returned within 30 days of delivery, unworn and unused with original tags and packaging. Exceptions apply, including sale items and gift cards. Read our full returns policy before sending anything back.
How do I start a return or exchange?
Email support@unifyusaofficial.com with your order number and what you need. We will confirm eligibility and send the next steps before you return anything.
My order showed up wrong or damaged. What now?
If your item arrives wrong, damaged or defective, we cover the correction. Email support@unifyusaofficial.com with your order number and a photo so we can help.
Sizing
How do the shirts fit?
Fit varies by product. The Remembrance Tee has an oversized, boxy fit; our original tee has a classic fit. Check the measurements and fit notes on your product page before choosing a size. The general size guide covers our original apparel.
What if I ordered the wrong size?
For eligible stocked apparel, request a size exchange within 30 days of delivery. Items must be unworn and unused with original tags and packaging. You pay return shipping; we cover one standard replacement shipment within the United States, subject to availability. For made-to-order items, contact us to confirm your options before returning anything. Email support@unifyusaofficial.com with your order number and the size you need. See our returns policy for full details.
Product & Printing
Are UNIFY shirts made in America?
The blanks we print on are imported. The printing and finishing is done in the USA by a small American team. We are working toward a fully USA made line.
How should I care for my gear?
Wash cold, inside out, with like colors. Tumble dry low or hang dry. Skip the iron directly on the print. Treat it right and it will hold up run after run.
The Movement
What is UNIFY USA?
It is a movement, not a clothing brand. It started when Teagan McCoy, 21, ran 22 miles with the American flag on September 3, 2025. The shirts are the credential. We say members, not customers. The mission is simple, stand up to the division in this country and bring Americans back together, one step and one smile at a time.
Is UNIFY political?
No. UNIFY is American. We do not back parties or candidates. We stand for the country, the flag, and the idea that Americans do not actually hate each other.
What is the 50 state tour?
Our goal is a UNIFY USA event in every state. We have visited five states, plus Washington, DC. Find updates and upcoming stops on the run with us page.
How do I join a run? Do I have to actually run?
You do not have to run. Walk it, bring the kids in strollers, bring grandparents, roll a wheelchair the whole route. Just show up and move. Find the next stop on the run with us page.
How do I become an Affiliate or Flag Bearer?
Apply to become an Affiliate if you want to promote UNIFY through posts, videos and referrals and earn commission on the sales you bring in. To help lead the movement locally, visit Become a Flag Bearer. You do not need either role to attend a flag run.
Orders
Can I change or cancel my order?
If your order has not shipped yet, we can usually update the size, address, or cancel it. Email support@unifyusaofficial.com with your order number as soon as you can.
I never got an order confirmation. What happened?
Check your spam and promotions folders first. If it is not there, email support@unifyusaofficial.com with the email you used and we will track it down.
Donations
What does Support the Movement do?
It funds the tour, free flags and shirts at events, and bringing UNIFY to towns that have asked for us. Add it to any cart or give directly on the donate page. We post the receipts.
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