Contact Us
Questions about an order, our gear, or getting involved? Send us a message. Koston handles customer support and replies within 48 hours.
United States of America
Looking to take part? Visit Run With Us or explore ways to get involved. For anything else, use the form below.
FAQs
Find answers to common questions about orders, shipping, returns, sizing, and more.
How long does shipping take?
Stocked apparel usually ships within 48 hours. Standard U.S. delivery usually takes another 3 to 7 business days. Made-to-order products have their own production and delivery estimates on the product page.
Where do you ship?
We ship within the United States. For a P.O. box or APO/FPO/DPO military address, email support@unifyusaofficial.com before ordering so we can confirm delivery options for your items. Delivery times to military addresses may be longer.
What is your return policy?
Eligible items can be returned within 30 days of delivery, unworn and unused with original tags and packaging. Exceptions apply, including sale items and gift cards. Read our full returns policy before sending anything back.
How do the shirts fit?
Fit varies by product. The Remembrance Tee has an oversized, boxy fit; our original tee has a classic fit. Check the measurements and fit notes on your product page before choosing a size. The general size guide covers our original apparel.
How do I track my order?
You get a tracking link by email the moment your order ships. You can also check anytime on the order tracking page.
How do I start a return or exchange?
Email support@unifyusaofficial.com with your order number and what you need. We will confirm eligibility and send the next steps before you return anything.
